Privacy Policy

This Privacy Policy explains how FreezeRadar collects, uses, stores, and discloses information when you access our website, create an account, run wallet scans, subscribe to paid plans, or contact our team.

FreezeRadar is a wallet risk intelligence service focused on freezeable assets and compliance-oriented monitoring. The service is designed to provide explainable, informational analysis and is not intended to support sanctions evasion, concealment, laundering, or provenance obfuscation.

• Account information, such as your name, email address, hashed password, account role, plan tier, and settings you choose to save.
• Wallet screening inputs and related records, including wallet addresses, selected chains, requested assets, scan history, watchlists, alerts, notes, and generated reports or exports.
• Public blockchain and sanctions-related information associated with the wallets you submit, including publicly observable transfers, balances, counterparties, labels, sanctions matches, and evidence used to produce a result.
• Usage, device, and diagnostic data, such as IP address, browser and device characteristics, approximate geolocation inferred from IP, request logs, cookies, session identifiers, crash data, and analytics events.
• Billing and transaction data needed to manage subscriptions, invoices, and fraud prevention. Payment card details are typically processed by our payment providers rather than stored directly by FreezeRadar.
• Communications data, including support requests, sales inquiries, security reports, and any documents or information you choose to send us.

• To operate the product, authenticate users, deliver scan results, store history, manage watchlists, and provide alerts and exports.
• To maintain platform security, prevent abuse, troubleshoot issues, enforce our Terms of Service, and investigate suspicious or unlawful activity.
• To process billing, manage subscriptions, send service-related notices, and respond to support or enterprise inquiries.
• To improve product quality, performance, UX, model explainability, and feature planning using aggregated and internal analytics.
• To comply with legal obligations, regulatory requests, lawful process, and sanctions or export-control related requirements where applicable.

Wallet addresses, token balances, transfer activity, and other blockchain records you ask us to analyze may already be public by design. FreezeRadar may collect, index, transform, and store that public data to generate risk analysis, history views, and monitoring workflows.

Submitting a wallet for screening does not make the underlying blockchain activity private, and removing data from FreezeRadar does not alter public on-chain records maintained by blockchain networks or third-party explorers.

We use cookies and similar technologies for session management, authentication, security, performance measurement, and product analytics. Some cookies are strictly necessary for login and account security. Others help us understand feature usage and improve reliability.

You can control certain browser cookies through your browser settings, but disabling essential cookies may prevent the service from working correctly.

• With infrastructure, hosting, analytics, authentication, support, and payment vendors that process information on our behalf under contractual safeguards.
• With professional advisers, auditors, insurers, or acquirers when reasonably necessary for business operations, transactions, or due diligence.
• With law enforcement, regulators, courts, or other third parties when required to comply with law, enforce our agreements, protect rights and safety, or investigate abuse.
• In connection with a merger, financing, acquisition, restructuring, bankruptcy, or sale of assets, subject to applicable confidentiality and legal requirements.

We retain information for as long as needed to provide the service, maintain security and audit records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary based on your plan, account status, history entitlements, operational needs, and legal requirements.

Some scan outputs, logs, and public blockchain-derived records may be retained for fraud prevention, service integrity, internal analytics, or compliance reasons even after an account is closed, where permitted by law.

We use reasonable technical and organizational measures to protect information, including access controls, credential protections, secure transport, and monitoring. However, no method of transmission, storage, or internet-connected service can be guaranteed to be completely secure.

• You may update certain account details from your account settings or by contacting us.
• You may request access, correction, deletion, or restriction of personal information where applicable law grants those rights.
• You may opt out of non-essential marketing communications using the unsubscribe method in those messages.
• If you believe a wallet or personal data has been processed inaccurately, you can contact us for review. We may need to keep certain information where deletion would conflict with legal, security, fraud-prevention, or record-keeping obligations.

FreezeRadar may process information in multiple countries where our personnel or service providers operate. When cross-border transfers occur, we use appropriate safeguards where required by applicable law.

FreezeRadar is not directed to children and is not intended for use by anyone under the age required to form a binding contract under applicable law. If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

We may update this Privacy Policy from time to time. When we do, we will update the effective date above and, where appropriate, provide additional notice inside the product or by email.